Shipping Policy
All in-stock orders are processed the next business day after receiving your order confirmation email. You will receive another notification when your order has shipped.
USA and Canada Shipping Rates and Estimates
|
Shipping option |
Estimated delivery time |
Price |
|
Continental USA & Canada |
3 to 5 business days |
FREE |
|
Alaska & Hawaii |
5-7 business days |
Varies by order |
International Shipping
We ship to Canada from our US warehouse and within the UK from our local UK warehouse.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Please see our full return policy page.
We accept returns up to 30 days after delivery if the item is in like-new condition with the manual, original box and packaging, and we will refund the full order amount.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition.
If you have any further questions, please don't hesitate to contact us at [email protected].